We’re here to help — whether you’re a business partner, a customer, or someone exploring our services.

General Enquiries

Email: info@platformpay.com.au
Phone: 1300 000 000

For Businesses
Want to learn more about how PlatformPay can help your organisation?

Email: business@platformpay.com.au
Phone: 1300 111 111

For Customers
Need support with your payment plan or account?

Email: support@platformpay.com.au
Phone: 1300 222 222

Financial Hardship Support
We understand that circumstances can change. If you’re experiencing financial difficulty and are unable to meet your repayments, please contact us as soon as possible so we can work with you on the best solution.

Email: hardship@platformpay.com.au
Phone: 1300 333 333

Our Office

PlatformPay
123 Business Street
Melbourne, VIC 3000

Operating Hours

Monday – Friday: 9:00am – 5:00pm (AEST)
Closed on weekends and public holidays.